Build a psychologically safe feedback
environment. Directly in Slack.
What started as anonymous feedback became an open discussion that led to a significant change for our business.
We got an 85% response rate on our first NPS pulse survey. Reaching our team in Slack has been very efficient!
I love the funny aliases (Taveuni silktail!) - it's really important (but easy to forget) to keep your sense of humor when sharing feedback.